Quickly add new devices to the system by entering essential details such as device type, model, location, and unique identifiers. The system provides a guided setup process, ensuring that device managers can configure each terminal according to operational requirements. This includes setting parameters for connectivity, security settings, and any specific features that the device may support, allowing for easy integration into existing workflows

Device managers have the flexibility to edit device details at any time, ensuring that the system remains up-to-date with current operational needs. Activation and deactivation processes are streamlined, enabling managers to quickly bring devices online for use or take them offline for maintenance or reassignment. This feature helps maintain accurate records of active devices and minimizes downtime during device management tasks.

Device managers can monitor the status of devices, identifying which are idle and which are actively in use. This insight facilitates better resource allocation and helps in identifying underutilized devices that may need attention. By analyzing usage patterns, organizations can make data-driven decisions on whether to scale up or down their device inventory based on actual demand.

Device managers can extend specific services associated with devices directly to agents, enhancing their capabilities and ensuring they have the tools necessary to perform their duties effectively. This includes access to applications, service features, and any other resources required for their role. By linking services to devices, organizations can tailor functionality to meet individual agent needs, improving overall service delivery.

The system allows device managers to add device users, enabling them to access device settings and services. User roles can be defined with specific permissions, ensuring that users have access only to the functions necessary for their tasks. This feature promotes collaboration and efficiency as users can make necessary adjustments within their permissions while maintaining security and accountability.

The system allows for seamless allocation of devices to agents, linking each device directly to the respective agent’s account. This connection fosters accountability, as agents are responsible for the devices they use, and provides device managers with a clear overview of device distribution. Additionally, it facilitates better tracking of device usage, enabling performance analysis and efficient resource allocation.